Frequently Asked Questions
Everything you need to know about your Purely Nutrient experience.
What is the typical shipping time for my order?
Standard shipping usually takes 3-7 business days within the continental United States. International shipping times vary by location but generally range from 10-15 business days.
How can I return or exchange an item?
We offer a 30-day return policy. Items must be in their original, unworn condition with tags attached. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.
Are your clothing materials sustainably sourced?
Yes, Purely Nutrient is committed to ethical fashion. We use organic cotton, recycled polyester, and eco-friendly dyes to ensure our products are as kind to the planet as they are to your skin.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.
How do I find the right size for me?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable, relaxed fit.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat or email.